Existing Customers Customer Portal If you are an existing customer with access to our portal, use the button below and login with your credentials: Login to Manage Your Account Request for Pickup Form If you would like to request a pickup, you may call us at 1-800-527-2187, email us at contact@mercuryservice.com or complete the form below:Location of Package to be Picked UpNameAddressCityPhoneSpecial NotesName of Destination for PickupNameAddressCityPhoneContact InfoMy NameMy PhoneSubmit Please be advised that time is an important factor in the scheduling of a Pick Up. If the request is late, the Pick Up will automatically be scheduled for the following day. If the request is for a night route, it must be received by 5:30 PM.